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Terms & Conditions

This Terms and conditions are for online purchase through FURNBURG.COM and is Offered by CHENNAKESHAVA FURN INDUSTRIES,

SALE IN INDIA ONLY

Those Who Wish to access this site form others location/country other than India, Furnburg or Chennakeshava Furn Industries is not responsible for the supply of goods, refunds of goods ordered from other location/country other than India, and only Indian laws are applicable.

AGE RESTRICTIONS

You must be at least 18 (eighteen) years of age to use this Website or any Services contained herein. By using this Website, you represent and warrant that You are at least 18 years of age and may legally agree to these Terms of Service. Furnburg or Chennakeshava Furn Industries assumes no responsibility or liability for any misrepresentation of Your age.

CANCELLATION AND REFUND OF YOUR ORDER

When purchasing a physical good, You agree to provide Us with a valid email and shipping address, as well as valid billing information. We reserve the right to reject or cancel an order for any reason, including errors or omissions in the information You provide to us.

We offer 7 days replacement policy for all the products sold in Furnburg. Replacement are accepted for only the following reasons,

  1. 1)  Manufacturing Defects.
  2. 2)  Damage in transit.

In case if you have the mentioned reasons please contact us at [email protected] No Cancellation will be accepted ones the order is placed.

DELIVERY

The order will be shipped through third-party shipment and delivery charges will be applicable according to the delivery address provided,

for more information about delivery please contact us through [email protected]

IMAGE SHOWN

  1. Accessories shown in the image are only for representation and are not part of the product.
  2.  Depending on your screen settings and resolution on your device there may be a slight variance in fabric color and wood polish of the image and actual product.
  3.  Wood grains, Pre-Laminated Particle Board, MDF, and plywood will vary from product to product. And may not be the same as shown in the image.
  4.  Furniture having intricate hand-painted details are individual unique pieces and may have slight distinctions and variance between the picture and actual product.
  5.  The Primary material is the main material used to manufacture the product and in addition to the primary material there might also be other types of materials used in the manufacturing of the product

COMMUNICATION

You understand that each time uses the Website in any manner, you agree to these Terms. By agreeing to these Terms, you acknowledge that you are interested in availing and purchasing the Services that you have selected and consent to receive communications via phone or electronic records from the Website including e-mail messages telling you about products and services offered by the Website (or its affiliates and partners) and understanding your requirements. Communication can also be by posting any notices on the Website. You agree that the communications sent to You by the Website shall not be construed as spam or bulk under any law prevailing in any country where such communication is received.

WARRANTY

All Products sold in Furnburg.com has a 12months warranty from the date of purchase. Warranty is only applicable in any manufacturing defect under household conditions. Warranty Does not cover:

  1.   normal wear and tear
  2.   Cuts or scratches, or damage caused by impacts or accidents products that have been stored, assembled, reinstalled, installed incorrectly, used inappropriately, or cleaned using the wrong cleaning methods or cleaning products. (example: upholstered furniture will lighten over time if it is exposed to direct sunlight)
  3.   No warranty on upholstery/ coverings/ cushion covers.

INSTALLATION

The installation will be only be provided if it is mentioned while ordering and is only valid in Bengaluru only, or there will be a separate charger for installation, for more details contact us at [email protected]

The installation will be completed within 7 days from the date of received the Goods.

IF ORDER DOES NOT ARRIVE ON TIME

If your order does not arrive within the delivery timeframe, please let us know. Tracking information is provided via email for most of the orders. On event, orders may become lost in transportation, delivered to the wrong address, or consigned to a person other than you. This may include a family member, neighbor, co-worker, or property manager. Packages may also be left at your front door, garage, or in a location hidden from plain view. If for some reason, your delivery has not been received within the specified timeframe and cannot be located with the tracking information provided, please contact us.

PAYMENT RELATED ISSUES,

For any Payment Related issues please contact us at [email protected]

NEFT/RTGS: The product will only be dispatched, when the payment is successfully received. Ones completing the payment please mail us a confirmation to [email protected] and your product will be dispatched.